Some people, it seems, just “get it” better and faster than other people. They understand how what other people do...
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The Best Organizations Have No Heroes
“What are some of the ways you recognize superior performance?” I asked. “Well, we used to have ‘The Hero Fund’,” said...
What an Aircraft Carrier Can Teach Leaders Everywhere
The modern U.S. Navy aircraft carrier is both an engineering marvel and a triumph of human organization. Its...
Getting Better Does Not Take Genius or Shiny Things
Arriving at meaningful solutions is an inevitably slow and difficult process. Nonetheless, what I saw was: better is...
Learning from “great” people is fraught. But these three U.S. Navy admirals illustrate timeless lessons.
Tales of heroes and villains illuminate deeply held beliefs; they inspire us and provide a common language for...
I wrote about resilience before my son died. Here’s what I got wrong.
In retrospect, what I wrote was so naïve. This is my attempt to explain why and offer additional observations. But...
We hired two rappers to explain what we do. Here’s what we got.
A few months ago, we decided to try something different to share what we’re doing. So we hired two rappers from...